California Department of Health Care Access and Information

A California state government department focused on health care access and information. HCAI works across facilities, financing, workforce, data, and affordability. It monitors construction, renovation, and seismic safety at hospitals and skilled nursing facilities, and provides loan insurance to nonprofit health care facilities seeking to develop or expand services. Its workforce programs aim to expand and diversify the health care workforce in underserved areas and populations. HCAI collects, analyzes, and reports information about California's health care landscape. The department also administers a Hospital Bill Complaint Program that investigates complaints involving hospital discount payment, charity care, and debt collection policies. Other initiatives include health care affordability analysis and programs supporting rural health care delivery.