Marshall Marketing & Communications

Based in Pittsburgh, Marshall Marketing is a marketing research and communications firm serving media clients and retail and business organizations. It provides consumer research, strategic analysis, and expert consultation, with customized studies tailored to each client's needs. Survey services include telephone and online research, as well as qualitative surveys of website users. The firm recommends survey methods and data collection approaches, using an 83-line CATI fieldhouse for telephone studies and online techniques for digital surveys. Research topics include consumer behavior, demographics, media habits, customer and employee satisfaction, business-to-business research, and political and opinion polling. Marshall Marketing also offers lifestyle and generational profiles, post-sales analysis, and research into local markets across the United States and more than 100 business categories.