Two-way texting
Manage customer conversations through a branded messaging app.
Peoplocity
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About Peoplocity
Two-way text messaging lets businesses communicate with customers through a custom-branded app. Peoplocity provides a messaging platform for customer conversations across marketing, sales, and service. Businesses can send targeted outbound messages, respond to questions, share updates, and route or escalate conversations to the right people. The platform is designed for use in travel, education, manufacturing, and customer care. It can deliver trip information and reminders, school updates and event notices, or product alerts and dealer communications. Businesses can manage several conversations at once while keeping customer exchanges off employees' personal phones. The platform also supports contactless customer communications, feedback collection, and mobile help desk interactions. Peoplocity is a software development business based in Indianapolis, United States.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
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Services & specialities
Highlights
Conversation routing
Route or escalate customer messages to the right people.
Multiple industries
Messaging use cases include travel, education, and manufacturing.
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