UserZoom

UserZoom is a digital user research platform. It helps teams gather feedback and study how people experience digital products. Teams can test ideas, designs, prototypes, websites, campaigns, and competing brands using usability tests, surveys, and information architecture testing. The platform supports recruiting participants from a global network or inviting a team's own audience. Researchers can set audience criteria and select sample sizes, then launch and schedule studies. Moderated sessions include a virtual observation room for collaborators. Analysis tools provide transcripts, synced playback, timestamped notes, charts, and visualizations. Teams can share findings through video clips, highlight reels, and quotes. UserZoom serves researchers, designers, product managers, and marketers, with plans intended for organizations at different stages of growth.