Patient access
Tools for referrals, scheduling, waitlists, and orders.
In San Francisco, Luma Health is a healthcare technology company that provides an operational AI platform for healthcare organizations. Its tools support patient access, engagement, intake, and payments. The platform helps manage referrals, orders, scheduling, waitlists, prescription refills, records requests, and inbound and outbound faxes. It also offers two-way messaging, web chat, conversational AI, and translation for patient communications. Intake features include forms, visit-preparation checklists, urgent care wait times, and check-in management. Payment tools cover eligibility verification, prior authorization, co-pays, and past balances. Luma's platform integrates with electronic health records and can connect with revenue cycle management, payment, CRM, call center, telehealth, and other healthcare systems.
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Tools for referrals, scheduling, waitlists, and orders.
Two-way messaging, web chat, and conversational AI.
Visit preparation, eligibility checks, and payment workflows.
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