Guest messaging
Automates replies using guest reservation details.
akia.com
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About akia.com
Akia is a software development company serving hospitality businesses. Its platform automates guest messaging, phone calls, and review-related interactions throughout a stay. AI messaging responds to guest questions using reservation details, while AI Voice handles calls and can take payments. Teams can configure Skills to guide tasks such as maintenance requests and guest follow-up. The platform also offers chat-based Mini Apps for digital check-in, guidebooks, and upsells, with options for guests to verify their ID and submit arrival details. Akia connects with property management systems and syncs guest data. Its tools are designed to support communication between guests and hotel or lodging teams, from pre-arrival through post-stay contact.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
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Services & specialities
Highlights
AI Voice
Answers calls, resolves requests, and takes payments.
PMS integrations
Connects with property management systems and syncs guest data.
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