Usability research
Studies healthcare products and instructional materials with users.
Design Science
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About Design Science
A human factors research institute. Design Science conducts research to guide user-centered design of healthcare products and improve their usability and safety. Its work spans user needs identification, requirements definition, concept development, analytical methods, usability testing, and use-related risk analysis. Researchers observe and interview users, conduct workshops, and assess products through methods such as expert reviews, threshold analysis, and eye tracking. Usability studies include formative, summative validation, and comparative use research, with participant recruiting and moderation. The team also develops labeling, packaging, and graphical user interfaces, and provides risk analysis and regulatory support. Six usability labs in Philadelphia and Chicago can replicate simulated-use environments; worldwide partnerships help accommodate users in other locations. The institute reports completing more than 200 validation studies in the past five years and maintains a database of 37,000-plus participants.
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Services & specialities
Highlights
Risk and regulation
Provides use-related risk analysis and regulatory support.
Six usability labs
Labs in Philadelphia and Chicago replicate simulated-use settings.
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