CX orchestration
Connects communications, data, AI, systems, and workflows.
In Oklahoma City, Avaya is an IT and telecommunications services provider focused on enterprise communications and customer experience. It offers platforms for contact center orchestration, customer interactions, and critical voice communications across cloud, hybrid, and on-premises environments. Avaya Infinity connects communications, enterprise data, AI, systems, and workflows, with tools for routing interactions and carrying context between voice, digital self-service, AI, and human assistance. Avaya Nexus supports resilient voice alongside paging, notifications, radios, workflows, and collaboration tools for regulated and high-stakes operations. Avaya Government Cloud provides secure unified communications and contact center modernization for government agencies. The company's solutions can integrate organizational data and systems into routing, AI guidance, and workflow actions, while allowing organizations to build on existing communications investments.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
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Connects communications, data, AI, systems, and workflows.
Resilient enterprise voice for regulated operations.
Secure UC and contact center modernization for agencies.
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