TouchCare

TouchCare is a healthcare concierge service. It helps members navigate healthcare costs, find providers, understand benefits, and resolve billing concerns. The service compares prices and directs members to lower-cost care options. Health Assistants match members with doctors and facilities based on location, cost, specialty, and gender preference. TouchCare also helps employees understand their company's medical, dental, and vision benefits, including topics such as FSAs and telemedicine. Members can submit medical bills and ask for help addressing suspected errors. When bills are difficult to pay, TouchCare may negotiate with providers or coordinate payment plan options. The company is based in New York City and serves members through its healthcare support services.