Customer operations
Agents authenticate customers and complete account tasks.
MindLab AI
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About MindLab AI
In Long Beach, MindLab AI is a software development business that provides AI agents for customer operations. Its agents can authenticate customers, collect payments, update accounts, manage bookings, and resolve order or return requests. They operate through web chat, WhatsApp, Instagram, phone, and optional branch avatars, connecting to a company's existing ERP, CRM, or commerce systems through MCP and APIs. Agents can use customer-specific documents and memory, while voice support includes real-time speech in more than 29 languages. The platform also supports multiple AI model providers and evaluates interactions for ongoing improvement. MindLab describes workflows for account reactivation, payments, order resolution, returns, and booking or account changes, delivered within the systems businesses already use.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
Representative photos. Illustrative images for this category, not photos of MindLab AI and not provided by the business.
Services & specialities
Highlights
System connections
Connects with existing ERP, CRM, and commerce systems.
Multiple channels
Supports web, WhatsApp, Instagram, phone, and branch avatars.
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