Molano Multicultural Communication

A four-step process guides Molano Multicultural Communication's work: assess an organization's current situation, identify communication barriers, create a strategic plan, and implement it. The Lake Oswego business helps organizations build cultural and linguistic competence in their relationships with Latino employees, clients, and communities. Its services address challenges with communicating company policies, procedures, and counseling documents, as well as market expansion and other business opportunities. The practice also offers professional assessments and recommendations for organizations facing cultural or language barriers. Founder María Susana (Susy) Molano is a native Spanish speaker with a background in management, teaching, consulting, mediation, translation, and interpretation. The company says it has more than 15 years of experience helping clients bridge communication gaps.