Conversational AI
AI-powered customer service across voice and digital channels.
Interactions Corporation
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About Interactions Corporation
Interactions Corporation provides AI-powered customer service solutions for enterprises through voice and digital channels. Its intelligent virtual assistant supports complex customer needs, while workflow orchestration connects AI, existing systems, and human agents across the customer service ecosystem. Services include conversational AI, omnichannel customer service automation, human-assisted understanding, and CX Diagnostics for analyzing and improving customer service performance. The platform supports voice-first experiences, integrates with contact center technologies, and applies governance to help enterprises manage automation. Interactions specializes in combining agentic AI with human expertise for intent recognition, edge-case resolution, and accountable decision-making in regulated or high-impact environments. The business is located in Indianapolis, United States.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
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Services & specialities
Highlights
Workflow Orchestration
Connects AI, systems, and human agents for customer service.
Human-Assisted AI
Human guidance supports intent recognition and responsible automation.
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