Customer operations
Sales, onboarding, support, retention, and collections services.
IQOR
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About IQOR
A business process outsourcing provider for customer experience and related operations. iQor combines technology, AI, and human teams to support customer interactions across the business lifecycle. Its services include sales, onboarding, customer support, retention, and collections, along with back-office operations. The company says it can deploy specialized teams in 30 days, with training tailored to client industries and workflows and performance measured against client KPIs. Its offerings also include AI-enabled workforce solutions for high-volume interactions, customer data analysis, and tools for coaching and operational improvement. iQor reports more than 45,000 employees across 10 countries and 30 years of experience. It serves businesses seeking to scale programs, manage customer experience, and outsource operational work.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
Representative photos. Illustrative images for this category, not photos of IQOR and not provided by the business.
Services & specialities
Highlights
Team deployment
Specialized teams can be deployed in 30 days.
AI and insights
AI-enabled teams and customer interaction analysis.
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