Social operations
Community management, moderation, and listening for enterprise brands.
Social Factor
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About Social Factor
In Fort Worth, Social Factor is a marketing agency focused on social media operations for enterprise brands. It manages social channels through community management, content moderation, social listening, and platform implementation, with coverage available 24/7/365. Services also include social media strategy, insights and analytics, and platform optimization, including AI tools. The agency supports high-stakes moments such as live events, livestreams, product launches, political and election activity, and brand crises. Its team handles engagement and moderation in multiple languages, using brand-trained experts to respond to questions, manage issues, and filter harmful content. Social listening turns online conversations into customer and market insights, while analytics and forecasting help clients assess performance and guide decisions.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
Representative photos. Illustrative images for this category, not photos of Social Factor and not provided by the business.
Services & specialities
Highlights
Always-on coverage
24/7/365 moderation and engagement across social channels.
Crisis support
Social operations for sensitive moments and high-stakes events.
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