Long-Term Care Ombudsman Program of NE Indiana

A nonprofit long-term care ombudsman program. It advocates for residents of nursing homes and licensed assisted living facilities across nine Northeast Indiana counties. Ombudsmen investigate and seek to resolve complaints made by or on behalf of residents, including concerns about resident rights and well-being. The program also helps residents and family members advocate for themselves and connects trained volunteer ombudsmen with facilities. Its coverage includes Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells and Whitley counties. Services are free and confidential for people seeking help. The program operates under the Federal Older Americans Act, which requires states to provide ombudsman services for older adults living in long-term care facilities.