LaPlante Management

Zendesk implementation is one of LaPlante Management's core services. The Colorado Springs company provides technical consulting to help businesses set up or improve their Zendesk ticketing platforms. Its work includes systems audits, optimization, migration of existing data, and ongoing managed services. The team translates business processes into Zendesk rules and configurations, and designs systems that make information accessible to users with different levels of technical experience. Systems audits can identify ways to use existing software more effectively and explore potential cost-saving alternatives. LaPlante Management also helps maintain and continually improve Zendesk instances after initial projects. Its stated focus is on helping clients improve experiences for customers, including internal staff and external purchasers. The website identifies Cory LaPlante as a leader with experience in operational efficiency across for-profit and nonprofit organizations.