Serafin & Associates

Serafin & Associates has provided communications services since 1987. The Chicago public affairs firm works with private, public, and nonprofit organizations on public relations, crisis communications, and strategic communications. Engagements begin by listening to clients' needs and goals before developing communications strategies for specific audiences. Its work may address media issues, public crises, projects, and organizational stories across settings such as City Hall, the state Capitol, corporate offices, community hearings, and digital conferences. Serafin also supports communications needs involving customers, stakeholders, and the broader public. The firm announced a partnership with Mercury Public Affairs, expanding strategic reach and resources throughout North America while building on Serafin's Midwest public affairs work.