Mintex

Provides collection solutions and call center services for government entities, toll authorities, healthcare organizations, utilities, telecommunications companies, retailers, higher education, and financial institutions. Services include debt collection, skip tracing, customer service, help desk support, and outbound sales calls. Mintex uses customized workflows, client-approved call scripts, cloud-based contact center technology, and options including voicemail, email, SMS texting, fax, and warm transfers. Its call centers and employees are U.S.-based, with support available in multiple languages. The company also offers electronic billing, reporting, data security, and emergency rerouting capabilities. Mintex is a privately held minority-owned company established in 2004 and is located in Chicago, United States.