Collection Solutions
Compliant collection services for multiple industries.
Mintex
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About Mintex
Provides collection solutions and call center services for government entities, toll authorities, healthcare organizations, utilities, telecommunications companies, retailers, higher education, and financial institutions. Services include debt collection, skip tracing, customer service, help desk support, and outbound sales calls. Mintex uses customized workflows, client-approved call scripts, cloud-based contact center technology, and options including voicemail, email, SMS texting, fax, and warm transfers. Its call centers and employees are U.S.-based, with support available in multiple languages. The company also offers electronic billing, reporting, data security, and emergency rerouting capabilities. Mintex is a privately held minority-owned company established in 2004 and is located in Chicago, United States.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
Representative photos. Illustrative images for this category, not photos of Mintex and not provided by the business.
At a glance
- Service area
- National
- Credentials
- PCI DSS Certified, SOC 2 Type 2 Organization, Federally certified HUBZone agency, Disadvantaged Business Enterprise (DBE), Minority Business Enterprise (MBE), USCIS-registered business
- Brands
- Microsoft Azure
- Team
- Privately held, minority-owned company with U.S.-based call centers and employees.
- Founded
- 2004
- All call centers and employees are U.S.-based.
- Provides services 24/7/365.
- Uses cloud-based contact center technology.
- Offers screened or unscreened warm transfers, voicemail, email, SMS texting, and fax.
From mintexinc.com, checked 22 Oct 2026. Only what the business states on its own website.
Services
- Collection Solutions Collection services for a wide array of industries.
- Call Center Services Customer service using customized advanced technology.
- Telephone Answering
- Medical Answering
- Overflow/After-Hours
- Appointment Management
- Appointment Scheduling
- Emergency Call Center Services
- Help Desk
- Live Chat
- Debt Collection Services
- Skip Tracing Contacts customers before an account goes to bad debt.
As listed by Mintex. Prices as published by the business and may change.
Services & specialities
Highlights
Call Center Services
Customer service, help desk, and outbound call support.
Skip Tracing
Contact customers before accounts become bad debt.
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