Self-service kiosk
Supports check-in, checkout, reservation extensions, payments, and roo
Kiotel
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About Kiotel
Self-service check-in kiosks let hotel guests check in or out, extend reservations, make supported payments, and receive room access. Kiotel combines this kiosk technology with live virtual front desk support and hotel operations workflows in a platform for guest services and property management. Support is available around the clock for guest questions, service requests, phone calls, local information, and after-hours needs. The platform also supports housekeeping coordination, maintenance follow-up, operational reporting, and property-specific escalations. Revenue and administrative workflows include rate and inventory updates, OTA and extranet management, and cash reporting. Kiotel connects with supported property management, payment, door-lock, communication, and property systems. The company serves hotel operators, with more than 100 hotel properties reported as live on the platform.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
At a glance
- Team
- Agents are trained and managed by an ownership group that runs its own hotels across the Midwest.
- Platform supports hotel self-service, live virtual assistance, and operational workflows.
- Trusted by operators across 100+ hotel properties.
From www.kiotel.co, checked 22 Oct 2026. Only what the business states on its own website.
Services
- Self-service check-in kiosk Supports check-in, check-out, reservation extensions, supported payments, and room access.
- 24/7 guest services Live virtual support for questions, service requests, calls, and after-hours assistance.
- Hotel operations support Supports front-desk workflows, housekeeping coordination, maintenance follow-up, and reporting.
- Revenue and property management Supports rate and inventory updates, OTA and extranet management, and cash reporting.
- Hotel technology integrations Connects with supported PMS, payment, door-lock, communication, and property systems.
As listed by Kiotel. Prices as published by the business and may change.
Highlights
24/7 guest support
Live virtual assistance handles guest questions and service requests.
Hotel operations
Workflows cover housekeeping, maintenance follow-up, and reporting.
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