Philadelphia Gas Works

Philadelphia Gas Works provides natural gas utility services for residential and commercial customers in Philadelphia. Its customer support includes billing, payment arrangements, account assistance, new service connections, gas service restorations, meter enlargements, and service relocations for new construction and rehabs. The utility also offers natural gas conversion assistance, appliance coverage through a Parts & Labor Plan, and EnergySense savings, rebates, and incentive programs. Customers can report gas odors, leaks, gas theft, and other emergencies through dedicated hotlines, with emergency service available 24 hours a day, seven days a week. PGW also supports business accounts, LIHEAP assistance, meter reading requests, and vendor opportunities in Philadelphia.