FinMetrix

FinMetrix provides a performance management platform and consulting for business transformation. Its platform supports visibility into performance, analysis of causality, and measurement of results. The firm uses a Lean Consulting Model, combining a small expert team, a transformation methodology, and a proprietary analytics platform for continuous performance measurement. Work includes identifying value drivers, prioritizing initiatives, implementing process changes, and measuring outcomes. The approach focuses on reducing waste, aligning organizations and systems with customer requirements, and lowering operating costs. Its areas of focus include energy utilities, life sciences, customer experience, revenue management, ecommerce, marketing, product management, and customer contact management. FinMetrix is based in Boston.