AI conversation testing
Simulate interactions to validate AI agents before customer use.
Tenfold
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About Tenfold
Based in Austin, Tenfold is a software development business offering conversational AI and customer experience software for enterprises. Its platform lets organizations design, simulate, validate, and continuously improve conversations involving AI and human agents. Syntrix simulates customer interactions to help validate AI agents and train contact center agents before customer use. Digital capabilities support messaging and connected customer experiences, while voice and messaging can be brought together through integrations, AI, and analytics. The platform connects with existing channels, systems, and selected AI models, allowing businesses to work with their current technology. Conversation data is presented as practical insights to help improve AI and live agent performance. Tenfold also describes tools for testing, validating, and monitoring AI before deployment, along with enterprise security and scalability features.
Disclosure: Profile information has been compiled from publicly available sources and has not yet been verified by the business.
Representative photos. Illustrative images for this category, not photos of Tenfold and not provided by the business.
Services & specialities
Highlights
Voice and messaging
Connect conversations across voice and messaging channels.
Conversation insights
Use conversation data to improve AI and live agent performance.
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